Connect to Superior Networks
Type the code we gave you on the phone or by text, then tap Connect.
Connecting you to Superior Networks…
Connect
Trouble connecting? Call (937) 985-2480.
Help Guide
What this page is for
It lets a Superior Networks technician see your screen so we can fix a problem with you. We can only connect after you type the code we gave you and run the small support app.
Where do I find my code?
We give it to you. It's a short number, like 88767. We read it to you on the phone or text it to you. If we texted you a link, just tap the link; you won't need to type anything.
No code yet? Call (937) 985-2480.
What happens after I tap Connect?
- Your browser opens our ScreenConnect support page and downloads a small app.
- Open the download and run it. On Windows, click Run or Yes if asked.
- On a Mac, you may need to allow screen sharing in System Settings > Privacy & Security. We'll walk you through it.
- You'll see a small window showing you're connected. Close it at any time to end the session.
Stay safe
Only type a code that Superior Networks gave you. We will never call you out of the blue and ask you to connect. If someone does, hang up and call us at (937) 985-2480.